Youve Reached the Code Limit and Were Unable to Complete Your Request Please Try Again Later

To complete any of the steps below, you'll need the email accost and password associated with your active and licensed Microsoft 365 subscription or your one-time buy of Role for Mac. This may be your Microsoft Account or the account you received from your system. Yous volition also take already downloaded and installed the Role suite.

Can't activate Office subsequently installation.

Check to brand sure your internet is working on the Mac you're trying to install on. You can exercise this by opening your internet browser and going to www.microsoft.com. If the page loads, your net connection is working.
Reset your credentials:
1. Open Spotlight by selecting the magnifying drinking glass at the top right of your desktop.
2. Search for and open Keychain.
3. Type in Part and and then delete the information license file.
4. Download and run this script.

"No license found" mistake / Tin can't actuate Outlook.

Are you using the right Microsoft Account (MSA)? Sign out and sign in again with the account associated with your Microsoft 365 subscription. You may need to choose "Sign in with another account" to proceed.

Tip:Try searching all of your electronic mail accounts for a confirmation email from Microsoft. This might help you notice the email address that is your MSA.
Are you trying to activate Outlook with an Office Home and Student 2016 license? The Office Home & Student license does not come with Outlook. If you would like to use Outlook, you can switch to a different Microsoft 365 home subscription. If y'all would like to keep the license you have, nosotros recommend you drag the Outlook app to Trash to delete it.
If you take a Microsoft 365 work or school business relationship, your license may not have been set up by your system ambassador. Contact your arrangement'due south tech support for more help.
If you don't have a current subscription, you can sign upward for a trial business relationship

Can't sign in to activate.

Are you lot using the correct Microsoft Account (MSA)? Sign out and sign in again with the business relationship associated with your Microsoft 365 subscription. You may need to cull "Sign in with another account" to proceed.

Verify your Microsoft Account has a license:

Sign in to your Microsoft Business relationship at Office.com/signin.

Of import:All Microsoft Accounts have access to Office Online for free. Seeing the spider web apps on this page doesn't necessarily hateful that you take a subscription.
Click the Install Part button on the page.
If you have an Office license, you'll see information technology listed on the new page. This is the right account to sign in with.

Tip:Not seeing whatsoever Office licenses? Try searching all of your email accounts for a confirmation email from Microsoft. This might assistance you find the email accost that is your MSA.

Installation limit reached.

Have you seen this error?

"Installation limit reached
Your account <electronic mail address> has been used to actuate Office on the maximum number of computers allowed. Visit your account page to manage your settings and so render here to retry activation."

To fix this event, delight follow the steps in Installation limit reached error when activating Office for Mac.

Role keeps request me to sign in / "Hallmark Expired" error

If you see repeated prompts to grant access to the keychain when starting an Office for Mac app, Office may accept been moved to a location other than the default /Applications binder. Other symptoms may be that y'all run into Office for Mac repeatedly asking you to sign into your account or you receive an "Authentication Expired" mistake.

In the example of whatsoever of the above, follow the steps in Office for Mac repeatedly requesting keychain admission to reset your keychain permissions.

One-time purchase of Role for Mac confirmed, just yet tin't actuate

"Thanks for buying Role. Nosotros've confirmed your purchase, but in order to activate yous will need to download a version of Part for Mac from this Link"

If you're trying to actuate a onetime purchase of Office for Mac and you get the above error message, this is because your PriviligedHelperTools folder is incorrectly non accessible to your user account.

Find out if your PriviligedHelperTools folder is not attainable:

Open Finder, click Go (In the menu bar) > Computer.
Go to Macintosh HD > Library.
Discover the PriviligedHelperTools folder. If at that place is a scarlet dot/finish icon next to the proper noun, it is not accessible. Fix it using the instructions in the Ready permissions for the PriviligedHelperTools folder below.

Note:If your PriviligedHelperTools folder is attainable but empty, uninstall and then reinstall Office for Mac. And so actuate Part again later on confirming that the PriviligedHelperTools binder now has files in it.

If those steps don't work, try this:

Open Finder, click Go (In the menu bar) > Calculator.
Go to Macintosh Hard disk > Library.
Detect the PriviligedHelperTools folder. If in that location is a crimson dot/stop icon next to the name, it is not accessible. Fix it using the instructions in the Ready permissions for the PriviligedHelperTools folder beneath.

Note:If your PriviligedHelperTools folder is accessible but empty, uninstall and then reinstall Office for Mac. Then activate Office once more afterward confirming that the PriviligedHelperTools folder at present has files in it.
Right-click the file, and click Get info.
Right-click the lock symbol in the Sharing and Permission section.
Click the unlock symbol and enter your admin password.
Modify the Everyone's privilege to Read and Write.

Fix permissions for the PriviligedHelperTools folder:

In Spotlight Search(the magnifying glass on your desktop), search for and launch Terminal.
Type "Cd /Library" and printing Enter.
Blazon "sudo -south" and press Enter.
Type your Mac local account countersign and press Enter. You lot will need administrator privileges for this.

Notation:As you blazon, Terminal will not display the characters.
Type "chmod 755 ./PrivilegedHelperTools" and press Enter.
Quit out of Terminal and out of the Office apps. Relaunch Part and complete activation.

Error lawmaking 0xD000000C.

Have you seen this mistake?

"The system requires that you lot sign on to a valid account. The error code is: 0xD000000C."

To address this result, run across Error 0xD000000C when activating Office for Mac.

Error lawmaking 0x8A010101.

If you lot're trying to activate Office for Mac and have received error lawmaking 0x8A010101, you may have an invalid product cardinal.

See Error 0x8A010101 when activating Function for Mac.

Mistake code 0xD0001043.

Have y'all seen this mistake?

"An unknown mistake has occurred. The mistake code is 0xD0001043"

This is a server issue that occurs when trying to activate Microsoft 365 for Mac for Mac. Attempt restarting your Mac and activate again. If you're still seeing this error, try this:

Run the Role for Mac License Removal Tool
Uninstall Office for Mac and and so re-install Function from Office.com/signin.
Activate again.

Error code 0xD000001c.

If you're trying to actuate Office for Mac and have received mistake code 0xD000001c, this is because your Mac'southward name contains invalid characters when being sent to our server. To ready this outcome, update your Mac's name to remove the invalid characters:

In the meridian menu bar, select the Apple icon > System Preferences > Sharing (third row.)
In the Figurer Name text box, update your Mac's name and then shut the window.
Restart your Mac and then actuate Role.

"Y'all need to activate Office for Mac within Ten days" after activating already.

Microsoft is aware of and currently working on this upshot.

If you've activated Office for Mac 2016 but are yet seeing a message that says "You lot need to activate Office for Mac inside 10 days," delight try these steps to resolve your effect:

Run the License Removal Tool
In Spotlight Search (the magnifying glass) on your Mac, search for and open up Keychain Access.
In Keychain Access, delete the following files:

Notation:You lot will need local admin privileges to brand changes to your Keychain Access.
- Microsoft Office Identities Cache 3
- Microsoft Role Identities Settings 3
- Microsoft Office Ticket Cache
Restart your Mac and open whatever Microsoft Function app to reactivate.

Activated but yet prompted to activate.

Yous've activated but you're however being asked to actuate, or you lot keep seeing messages for "Activate Office to Create and Edit" when you've already activated:

Quit the app. For example, if y'all're using Discussion, you'll go to the upper left corner of your screen and click Word > Quit Discussion.
Restart whatsoever Office app and the message should be gone.
If this is a abiding issue, reset your credentials:
- Open Spotlight past selecting the magnifying glass at the peak right of your desktop.
- Search for and open Keychain.
- Blazon in Part and and so delete the data license file.
- Run the license removal tool

Activated with the wrong license

If yous own multiple licenses and take installed using the wrong i, or you had a i-time install of Office for Mac and and then purchase Microsoft 365, yous might demand to remove licenses attached to your suite of Part and reactivate to ensure you're getting all the benefits of Microsoft 365.

Encounter Remove Office license files on a Mac for directions on how to bank check which license you're using and how to reactivate.

Unknown fault" or "clock error" when you activate Outlook 2016 for Mac

When you activate Outlook 2016 for Mac, you may receive one of the following error messages:

An unknown error has occurred, the error lawmaking is: -805240834
An unknown fault has occurred, the mistake code is: -805302259
An unknown error has occurred, the mistake code is: -8336C3H9
An unknown error has occurred, the error code is: 0
Clock error: The system clock is inaccurate, please prepare it to electric current local fourth dimension.

To resolve this event automatically, download and run this script.

Important:Scripts are non supported under any Microsoft standard support program or service. Scripts are provided Equally IS without warranty of any kind. Microsoft disclaims all implied warranties including, without limitation, any unsaid warranties of merchantability or of fitness for a detail purpose. The entire risk arising out of the use or operation of the scripts remains with yous. In no result shall Microsoft, its authors, or anyone else involved in the creation, production, or commitment of the scripts exist liable for any amercement whatsoever (including, without limitation, amercement for loss of business profits, concern pause, loss of business data, or other pecuniary loss) arising out of the use of or disability to employ the scripts, even if Microsoft has been advised of the possibility of such damages.

To resolve this effect without running the script, follow these steps:

Exit all open Office applications, including Outlook and OneNote.
On the menu bar, click Go > Utilities, and so double-click Terminal.
Blazon the following text, and then press Enter in the Last Window: killall "Office365ServiceV2"

Note:If you lot receive the message "No matching processes belonging to yous were institute," the Office365ServiceV2 service is non running. Go to the next step.
In Terminal, type the following text, and and so printing Enter: cd ~/Library/Group\ Containers/UBF8T346G9.Office
In Last, type the following text, and and then press Enter: ls -a | perl -n -e 'impress if chiliad/^[e|c]\westward/' | xargs rm
Open up Outlook or OneNote, and verify that you tin sign in and actuate successfully.

Tin't download the Office for Mac installer.

Bank check to brand sure your cyberspace is working on the Mac y'all're trying to install on. Interruption any other downloads you lot may have agile.
If y'all've started a download and it's stuck, delete the download file by dragging it to Trash. Empty the Trash. At present, start the download again by going to Office.com/signin.

Notation:In club to activate Part for Mac, y'all will need a valid and licensed Microsoft 365 business relationship or a Microsoft Account that is associated with a old purchase. If you lot don't, you won't be able to create or edit files, only read them.
Still not working? Open Safari and become to Preferences > Security tab and brand sure Enable Javascript is selected. Then become to the Privacy tab > Manage Website Data > Remove all. Start the download again using Safari.

Tin't find the installer or Office apps later on downloading

If you lot're looking for the Office Installer:

Depending on what browser you used to download the installer, it may save to different folders on your Mac. We recommend you use Safari for the all-time feel.

Look for the file in your Downloads folder, typically next to the Trash.
If y'all don't see a Downloads folder, open Safari and go to View > Show Downloads.

Note:If you lot've changed your downloads location and don't retrieve where, yous can check by going to Safari > Preferences > General.

If y'all're looking for the Part apps after installing:

After you've installed the Office suite, you lot can find them past opening the Launchpad Shows the Launchpad button in the Dock .

Or you can open Finder > Applications > scroll down to "Microsoft."

Open Finder > Applications > Search for "Microsoft"

"An error has occurred. Nosotros tin't move on to the next footstep. Please endeavour again after."

Some customers may get this error when clicking install push from their My Business relationship page:

"An error has occurred. We tin't motion on to the side by side step. Please try over again later."

Quit out of your browser and and then endeavor once more.

Installer.pkg file downloaded but won't launch.

Wait for the download to be consummate. Information technology may take a while, and may start and cease. The final file size should be effectually i.v gb.
Movement the Microsoft Office installer .pkg file from the Downloads folder to the desktop, and then double-click to launch.
If information technology'south still not working, delete the installer.pkg file and empty the Trash. Now, redownload using the Safari browser at Office.com/signin.

Unidentified developer error

Have y'all seen this error?

"Microsoft Function tin can't exist opened because it is from an unidentified developer."

If you haven't already, upgrade your device to MacOS Sierra 10.12.
Click OK and expect ten seconds. Move the download file to your desktop and attempt again.
Hold Command and click the file on your desktop. Click Open.

Error message "Install Failed" when trying to install.

The download is corrupted. Drag the installer file to Trash to delete it. Empty the Trash.
Beginning the download once more in Safari by going to Office.com/signin.

Unsupported operating system error/Bought wrong version

If yous bought a one-time purchase of Function 2016 for PC instead of for Mac (or vice versa), y'all'll get an "Unsupported operating system" mistake when installing. If this is the example, you'll need to contact Microsoft support.

Note:This issue doesn't apply to Microsoft 365 subscribers.

Run into Unsupported operating system error while installing Office to learn more than.

Installer stuck at "Verifying."

The fault that says the Microsoft Part installer.pkg can't exist opened because it is from an unidentified developer, has been fixed in an update by Apple.

Click OK. Look ten seconds and attempt again.
Update to macOS Sierra (10.12).
Restart your computer and install Office for Mac again.

Download stopping at the aforementioned size, every fourth dimension.

Check to make certain your internet is working on the Mac you lot're trying to install on. Yous tin do this by opening your net browser and go to www.microsoft.com. If the page loads, you lot're good to get.
Click and drag the installer file to Trash to delete it.
Employ the Safari browser and try to download the installer again.

System requirements not met.

For the most up-to-engagement Office for Mac arrangement requirements information, see Organisation requirements for Office.

Also see macOS requirements for Microsoft 365 for Mac or Office 2019 for Mac new updates.

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Source: https://support.microsoft.com/en-us/office/what-to-try-if-you-can-t-install-or-activate-office-for-mac-5efba2b4-b1e6-4e5f-bf3c-6ab945d03dea